Your privacymatters

1. Introduction

This Privacy Policy explains how Sri Lakshmi Shamiyana and Premium Rentals (“we”, “us”, or “our”), operating from Pappula Veedhi, Nellore, Andhra Pradesh, processes personal data when you use our website, place orders (including via WhatsApp), or contact us for sale or rental of event decor and related products.

We process personal data in line with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and principles of the Digital Personal Data Protection Act, 2023, as applicable.

2. Information we collect

We may collect the following categories of information when you interact with us:

• Identity and contact details: name, phone number, email address, delivery / billing address, city.
• Order and transaction details: products ordered or rented, quantities, notes, and communication on WhatsApp or our contact form.
• Technical data: browser type, device information, and approximate location derived from standard web logs (where collected).
• Any other information you voluntarily provide in enquiries or support requests.

3. Purpose of processing

We use personal information to:

• Process, confirm, and fulfil orders and rentals.
• Communicate about availability, pricing, delivery, and support.
• Maintain business records for accounting, GST compliance, and dispute resolution.
• Improve our website and services, and respond to legal requests where required by Indian law.

4. Sharing of information

We do not sell your personal information. We may share limited data with logistics partners, payment facilitators (if used), professional advisors, or authorities when required by law. Service providers act only as needed to perform services for us and are expected to protect your information appropriately.

5. Retention and security

We retain personal data only as long as needed for the purposes above, or as required under tax, consumer, and other applicable laws in India. We apply reasonable security practices and procedures to protect data against unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure.

6. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, or withdraw consent where processing is based on consent. To exercise these rights, contact us using the details on our Contact page. We may need to verify your identity before responding.

7. Children’s data

Our services are intended for adults arranging events and business purchases. We do not knowingly collect personal data from children under 18 without parental or guardian involvement.

8. Changes and governing law

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision. This Policy is governed by the laws of India. Subject to applicable law, courts in Nellore, Andhra Pradesh shall have jurisdiction over disputes arising from this Policy.